You will find a list of commonly asked questions below.
Expand using the ‘+’ button next to the question to see the answers.
We recommend that your read the following articles from the ASPCA regarding foods that can be hazardous to your pet.
General Pet Food Questions
We recommend you do not feed your pet table scraps because they may be dangerous to your pet. Just because it's good for you to eat, doesn't mean that it's good for your pet too. In fact, it could be dangerous or even fatal. Small amounts of chocolate, onions, macadamia nuts, bread dough, and other foods can be fatal if ingested by a dog. A cat's body chemistry is quite different from ours and a little human food can be poisonous.
The simple answer is no unless you are feeding your cat a food that was specifically formulated to feed both cats and dogs. We carry a premium, natural canned food called 'Evanger's' that is grain free, has no preservatives or fillers, and is formulated for both dogs and cats. Feeding regular dry dog food to a cat can be dangerous because the nutritional needs for a dog differ from that of a cat.
Online Ordering
We accept Paypal and all major credit cards (through Paypal's secure checkout service).
Don't worry! You don't have to have a Paypal account to complete your purchase. Paypal serves as a secure gateway that allows you to pay with any major credit card. During the checkout process, you will be re-directed to Paypal's website to securely complete your purchase.
If you try to order online and are unable to complete your order, give us a call at 719-227-9125 or send us an email at info@petworthcs.com and we will be able to assist you.
We currently do not have the option to blend our dry food formulas on our website. If you'd like to customize your food order, please give us a call at 719-227-9125 or send us an email at info@petworthcs.com and we will be able to assist you.
Petworth Delivery Questions
No, Petworth of Colorado Springs only delivers locally. If you live outside of our delivery area, we are happy to setup a local pickup. Just call our office and we will setup the transaction.
We currently delivery to the following counties in Colorado:
- El Paso
- Elbert
- Douglas
- Teller
If you live outside of these counties we may be able to setup a local pickup. Please call us at (719) 227-9125 to find out more information.
We deliver Monday-Thursday from 8am to 6pm. Any orders placed over the weekend (Friday-Sunday) will be delivered the following Monday.
We pride ourselves in providing an excellent delivery service. Orders placed are typically fulfilled the next business day between the hours of 8AM and 6PM. In some cases, we are able to fulfill orders in the same day. What's better than fast, free delivery!?
Food and Manufacturing Questions
No, our foods are made specifically for Petworth by Ohio Pet Food Company and shipped to us fresh.
We recommend you do not feed your pet table scraps because they may be dangerous to your pet. Just because it's good for you to eat, doesn't mean that it's good for your pet too. In fact, it could be dangerous or even fatal. Small amounts of chocolate, onions, macadamia nuts, bread dough, and other foods can be fatal if ingested by a dog. A cat's body chemistry is quite different from ours and a little human food can be poisonous.
The simple answer is no unless you are feeding your cat a food that was specifically formulated to feed both cats and dogs. We carry a premium, natural canned food called 'Evanger's' that is grain free, has no preservatives or fillers, and is formulated for both dogs and cats. Feeding regular dry dog food to a cat can be dangerous because the nutritional needs for a dog differ from that of a cat.
Ohio Pet exceeds the minimum standards set by AAFCO, because of the high quality ingredients used in their products. OP inspects its major ingredient suppliers and have worked with them for many years. We do not buy from the low cost supplier and all primary ingredients are produced in the US.
Grains contain not only nutrient rich carbohydrates, such as starch, but many essential vitamins, minerals, natural pre-biotics and natural antioxidants. It depends on your definition of Natural. Those companies that make "No Grain" claims must use some form of carbohydrates if they are making a cooked or extruded food. Many use potato or some purified starch but these sources of carbohydrates are devoid of all natural vitamins and minerals. All grains are from the US.
Catfish, like other fish protein sources, is an excellent source of protein made up of essential amino acids, hi levels of essential omega 3 fatty acids and other nutrients known as "growth factors". OP uses at least 3 types of protein in all of its premium and higher diets. The reason is to provide our companion animals with the optimum blend of essential and non essential amino acids. Fish, eggs, chicken, and liver are the highest quality protein sources available to any pet food manufacturer.
Here is the answer, from PetEducation.com. Beet pulp is an insoluble fiber source that is moderately fermentable. This means the fiber from beet pulp has the benefits of adding bulk and moisture to animal stools while providing an energy source that can improve the health of the colon. Slow to moderately fermentable fiber sources, like beet pulp, are often recommended as one of the best sources of fiber for dogs and cats. In addition, the insoluble portion of the beet fiber is it also has a pre biotic fraction which enhances the gut flora. Beep Pulp (sugar removed). Fiber is required in every diet to maintain healthy intestinal tract and proper nutrient absorption. We use beet pulp, which is fiber from the gray sugar beet (sugar removed). Many studies have demonstrated that beet pulp performs better than many other types of fiber.
Oligofructose is a pre-biotic. These ingredients are natural, insoluble sugars which, when digested by the lower gut bacteria, produce soluble, shorter chained sugars which act as a nutrient source for the good bacteria in the colon of the animal. With a higher level of nutrients, these good bacteria crowd out the bad or pathogenic bacteria and improve lower gut health, digestibility of essential nutrients, and aids in improving or maintaining the immune system.
Liver and pre-digested chicken.
First of all "rendering" means the separation of fat from the solid material by means of cooking. The quality has more to do with the supplier or the source of the chicken than the definition. OP buys from human chicken processors. All the chicken starts out this way. Chicken is made up of chicken parts less the internal organs, feathers, blood, heads and feet. If it is not cooked at this point and is added to the formula it is called "chicken", per AAFCO definition. If it is chicken meal, it is cooked or rendered to separate the fat from the protein and minerals.
No Ohio Pet does not make its own meals. Yes, the other animal proteins are produced the same way.
EU is simply a series of inspections and procedures that a plant must pass and use in order to sell products in the EU nations. They are performed by the USDA and APHIS for the EU. As for its use in the US, telling someone that OPF is EU certified is only stating that we pass an additional set of heightened inspections that helps to ensure that they are buying a quality product made with quality ingredients. our vendors must also be certified, so it is a very complex and thorough process that is both ingredients and manufacturing. OPF sells products that are shipped to more than 23 countries around the world, not just the EU.
As for ratings, there are only edible or non-edible ratings, and if it comes from our plant it would be classified as non-edible (not for human consumption). You may also hear the term 'pet food grade', which is also just another non-official term for non-edible.
No hormones are used. We get to ask for the preservative that is used and we request mixed Tocopherols (vitamin E), which is a natural product.
Most likely larger organizations, but the answer is different based on each product.
Salmon/Herring are from Canada, the Catfish/Menhaden/Chicken are from the US, Lamb/Venison are from New Zealand and/or Australia.
No testing on animals other than occasional feeding studies--and if they don't like something we make, they just don't eat it...which of course never happens.